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This topic contains 8 replies, has 3 voices, and was last updated by  mdantas 3 years, 7 months ago.

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  • #2213

    mdantas
    Participant

    Hi there,

     

    I´m trying to get PanoPress working, but something is just wrong…I´ve tried both html and xml files, and i get the following error messages;

    HTML: This content requires HTML5/CSS3, WebGL, or Adobe Flash Player Version 9 or higher.

    XML: Viewer is not supported

    Can you please figure it out?!

    Thank you very much,

     

    Marcelo

     

    #2215

    Sam Rohn
    Keymaster

    howdy

    how can we figure this out without seeing any links to your site or other info ?

    as explained in the FAQ and many other posts, we need to see links to your site etc to be able to have any idea what is going on here

    have you tested your pano outside of wordpress to see if it works normally on its own ?

    which player is displaying these errors ? krpano, pano2vr, etc ?

    what device, browser and OS are you using when you see these errors ? iphone, windows, android, etc ?

    have you tried disabling other plugins and testing default WP theme ?

    please READ THE FAQ and report ALL the info requested

    http://www.panopress.org/forums/topic/panopress-troubleshooting-faq-read-me/

    sam

    Sam Rohn :: New York City
    360° Panoramic Photography :: www.samrohn.com
    Location Scout :: www.nylocations.com

    #2217

    mdantas
    Participant

    hi there,

    sorry for the lack of information. Here it goes!

    http://www.marcelomenescaldantas.com/virtual-tour/

    as explained in the FAQ and many other posts, we need to see links to your site etc to be able to have any idea what is going on here
    http://www.marcelomenescaldantas.com/virtual-tour/

    have you tested your pano outside of wordpress to see if it works normally on its own ? It works directly out of Pano2Vr

    which player is displaying these errors ? krpano, pano2vr, etc ? Its Pano2vr

    what device, browser and OS are you using when you see these errors ? iphone, windows, android, etc ? i tried on IE, Firefox and IOS (Ipad)

    Thank you for your attention

    Marcelo

    #2218

    Omer Calev
    Keymaster

    hi marcelo,

    please post the shortcode you are using

    omer

    #2219

    mdantas
    Participant

    Hello Omar,

    Here it goes.

    [ pano file=”pano/Interior_out.xml”]

    Thank you,

    Marcelo

    #2220

    mdantas
    Participant

    Sorry!

    i´m a total newbie…

    [*pano file=”pano/Interior_out.xml”]

    #2221

    Sam Rohn
    Keymaster

    as i explained above, we need to see ALL of the info requested in the FAQ, not just part of it, and no need to re-post the questions, we already know those, just the answers please

    specifically, in this case we needed to see a direct link to the panorama or file you are trying to embed

    this is a direct link to your pano html, notice it just shows an error

    http://www.marcelomenescaldantas.com/wp-content/uploads/pano/Interior.html

    as clearly explained in the panopress instructions, you need to create a panorama that works on its own, outside of wordpress before embedding w panopress

    http://www.panopress.org/instructions/

    for info on creating a working pano w pano2vr, consult the pano2vr docs

    http://gardengnomesoftware.com/tutorial.php

    hint – ALWAYS make sure you have uploaded all files required by your pano to the server, your pano folder seems to lack swf & js files for example

    http://www.marcelomenescaldantas.com/wp-content/uploads/pano/

    sam

    Sam Rohn :: New York City
    360° Panoramic Photography :: www.samrohn.com
    Location Scout :: www.nylocations.com

    #2229

    Omer Calev
    Keymaster

    it looks like you are try to embed pano2vr 4 tour (not a single panorama), this type of xml is currently not supported with direct embed.

    workaround: link pp to html file, something like this:

    [*pano file=”pano/Interior_out.html”]

    make sure to enable html in the ‘html’ tab on pano2vr’s output window.

    omer

    #2232

    mdantas
    Participant

    you where right! the hmtl file plus the .js and swf files did work!

    thank you very much for your patience and attention!

    all the best,

    Marcelo

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