February 12, 2014 at 4:59 pm #2818
I’ve been using panopress for a while (with great success on multiple sites) and I noticed today that when I click on the preview (with the play button) the fullscreen pops up but the panorama doesn’t load. I’m just left looking at a gray screen and mouse-over X on the top right hand corner.
I tested it in Firefox and it weems to work fine. I then updated everything to the latest versions and I’m still experiencing the issue.
Thanks in advance for any help.February 12, 2014 at 5:56 pm #2819
to understand what might be going wrong we really need to see some specific info like link to a wordpress page with a misbehaving panopress embed and a direct link to the pano, as explained in the panopress FAQ
otherwise, no one else has reported issues with chrome, & panopress is working fine with chrome on my own site, link below
samFebruary 12, 2014 at 6:04 pm #2820
Sure…the link to the pages I’m having trouble with is:
Some other information:
– I hadn’t updated any plugins, WordPress or the theme for some time and Panopress was working fine prior to this discovery.
– I switched themes to twenty-one to see if there was some sort of conflict and I still doesn’t work.
– I’m going to deactivate all the plugins to see if one of them is causing the issue (although I don’t see how, considering I hadn’t touched them since Panopress was working)
Thanks again.February 12, 2014 at 11:33 pm #2821February 12, 2014 at 11:54 pm #2823
My apologies for wasting your time. I’ve never encountered a problem that can’t be reproduced on the same browser and platform. It must be something specific to just my computer. Bizarre!February 13, 2014 at 12:48 am #2824February 25, 2014 at 3:01 pm #2828
Just for the record, I am having the same problem with Chrome.
i.e. the panel pops up but the panorama doesn’t load and I’m just left looking at a grey screen
with an X on the top right hand corner.
Everything still works fine with Firefox and Safari and Windows Explorer gets there in the end, but is very slow, but then I have always had problems with Windows Explorer in Windows 8 on my lap top.
Everything was god until last night.
I have not done anything on WordPress for over a year for a number of reasons, but last night upgraded WordPress and the Plugins to the current versions so thought that this might be the cause of the problem until I found this thread.
Currently I am only using Flash with PanoPress, but need to start experimenting using HTML5 sooner rather than later.
I have followed your advice to clear the cache, but it has not made any difference.
All the best Hugh.February 27, 2014 at 12:38 am #2829
PanoPress is 100% compatible with chrome, so far the only issues reported were problem with users local machine, not panopress
otherwise, to understand what might be going wrong we really need to see some specific info like link to a wordpress page with a misbehaving panopress embed and a direct link to the pano, and confirm you have tested with other plugins disabled and using default theme etc as explained in the panopress FAQ
also make sure to test your panoramas on another computer, if your computer is slow anyway this is unlikely related to panopress 😉
samMarch 9, 2014 at 1:28 pm #2837
Same problem here since PP 1.2 and WP 3.81 upgrade. Only in Chrome, and only with SWF pans, not with HTML5 pans. Tried on 3 machines, same result: 2 Win7 & 1 Mac Maverick. Clear caches.
Sample page: http://vidors.petervidor.com/qtvr/
Attachments:March 11, 2014 at 4:35 pm #2842
I also have problem with Chrome 33 on Win 7
This happened with one of the updates of the plugin.
Could you give me a link to the old version of PP so I can try if it works?
ThanksMarch 12, 2014 at 4:40 pm #2843
Omer CalevSite AdminMarch 12, 2014 at 5:28 pm #2844
I’ve tested this on more than 50 different OS, Devices, Browsers
About 8 of them was not working.
Keep in mind that issue is only with SWF files. It is working properly with HTML5.
Could you give me link for older v.1.1 so I could try if it’s working there?March 12, 2014 at 5:42 pm #2845
I’ve reverted to PP 1.1 for a different reason, but it did not help with this Chrome problem. Logic would suggest that something has changed in Chrome, but I haven’t done enough testing to be sure.March 20, 2014 at 5:23 am #2846
I love Google Chrome!
But why it is not working plugin PanoPress on Win 7 64., Chrome version 33.0.1750.154 m.,
In other browsers everything is fine.
On Windows XP., Chrome version 33.0.1750.154 m., Works.
Tested on different machines.
Here is an example http://www.samrohn.com/360-panorama/manhattan-rooftop/
Help please!March 20, 2014 at 4:09 pm #2847
I had the same problem, but my Son In Law, a web designer @ binarylab.com, solved it for me.
Previously everything worked fine by using the following example “code”
Fawley Meadows Bar
until I updated everything in January (WordPress to 3.8.1) then the problem showed itself
The solution that Jon provided that worked for me is to delete this “code” (but not before using it to Copy and Paste as follows) and using the “Add Media” option:
Place the cursor under the “code” and select “Add Media” (top left of edit screen) and select the image referred to in the “Code”
and use “Insert into page”
Copy the URL for the panorama
Click the inserted image then the image icon and Paste the URL into the “Link URL” field and “Update”
Delete the original “code” and “Update” the page.
I am still only using SWF as I need to get my head round uploading and using HTML5 as well.
Note: I have tried putting in the relevant actual “code” strings, but the forum post is reformatting them so I am attaching a JPG of my original text.
Attachments:March 21, 2014 at 4:55 pm #2850
thank you for this workaround.
Unfortunately on my env. swf link opens in new window, instead of PanoPress box.
Did you change something in panopress settings to automatically catch swf links?!March 21, 2014 at 7:26 pm #2851
Such a solution I already have.
It is implemented using plugin Easy FancyBox(http://status301.net/wordpress-plugins/easy-fancybox/)
PanoPress I love and want that, he worked !!!March 22, 2014 at 1:07 pm #2852
thank you for this workaround.<br>
Unfortunately on my env. swf link opens in new window, instead of PanoPress box.
Did you change something in panopress settings to automatically catch swf links?!
Not that I know off.
My PanoPress Settings are shown in the attached JPG
Attachments:April 18, 2014 at 3:44 am #2859
I have the same problem with Crome.
If I have activated the panobos the pop-up window of panobox apedaring on the screnn but it was empty. It was the same on all of computer I have used: my home Pc and notebook machinen (Running Windows 7 Ultimate 64-bit and Vista Home 32-bit OS) and also on my company PC and notebooks (running Windows 7 Enterprise SP 1). On every suystem I have always used most actual Google chrome Version. Not it is 34.0.1847.116 m. Beacause of that trouble I have decice switch off the Panobox at all on my WordPress site.
Yesterday I have upgraded the WordPress on my Web Server (virtual) to the newest version 3.9 and I have noticed, that on my home machines, which have no limitations concerning components installed Panobox is working properly. Opposite on my company machines: I have noticed that on them it is even not possible to see the Panobox exmaple (from page http://www.panopress.org/example/panobox/). What is interesting in most cases on those machines Panobox is working properly on different sites, which are using that feature. Example, which is working on the same machine, on which my panobox is not working:http://tomaszmielnik.pl/kosciol-wniebowziecia-nmp-w-klodzku/.
Probably not everything is configured correctly on the machines having problem to display panobox proper way. Therefor I have a question to teh Panopress author: what are the requirements for proper working of Panopress with Panobos feature on PC? I mean what for plugins are required on the Windows system and which of them are critical concerning theirs versions?
Technical information about my site:
Theme: Tempera 1.0.0 (no influence on the problem with other themes)
On the PC giving problems:
Windows 7 Enterprice SP 1 64-bit,
Java RTE: 7.39 (32-bit and 64-bit
Chrome 34.0.1847.116 m
Adobe Flash Player 11 Active X
Adobe Flash Player 11 PluginAugust 3, 2014 at 5:17 am #2942
Sorry, but the problems with Panopress are still existing on for me accessible computers: desktops and notebooks. Have anybocy any suggestion?
I ave everything described in my last post.
Most important thiung: under Chrome is not existing even an example on PanoPres home page: http://www.panopress.org/example/panobox/.
Because on other bvrowsers than Crome Panopress is working, it will be reasonable to find the reason and eliminate the problem on Chrome.
Perhaps it is because 64-bit operating system?
Please give a fededback how it looks out on 32-bit Windows and Chrome.
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