HomeForumsPanoPress Supporterror when using iPad

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This topic contains 3 replies, has 2 voices, and was last updated by  Sam Rohn 4 years, 1 month ago.

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  • #1656

    kfugledal
    Participant

    Black window, with error;

    Fatal error: ./plugins/scrollarea.js – loading failed (404)

    Important! – Have you tried disabling other plugins and using the default wordpress theme ?

    <yes I have

    A link to a live page on your site demonstrating the problem

    http://digiart.no/?p=791

    An example of the shortcode that is failing

    [ pano file=”Kvalsund/tour.xml” width=”600″ height=”430″]

    What panorama player are you are using (Krpano, Pano2VR, PanoTour Pro, etc) ?

    <krpano, licensed, latest version

    What versions of PanoPress and WordPress are you using ?

    <latest version of both

    Did you update from a version of PanoPress prior to 1.0 release ? what was your previous version ?

    <no-just recently installed fresh

    I am hosting my wordpress my own. Everything is working fine on pc’s with all browsers, but not on ios units.

    Also have the error: loadscene() -scene “null” not found.

    best regards kay

    #1657

    Sam Rohn
    Keymaster

    try embedding your pano as html, like this

    [pano file=”Kvalsund/tour.html” width=”600″ height=”430″]

    sam

    Sam Rohn :: New York City
    360° Panoramic Photography :: www.samrohn.com
    Location Scout :: www.nylocations.com

    #1658

    kfugledal
    Participant

    I tried your suggestion, but only see a black page saying; loading (nothing happens). See picture attached to this post.

    Attachments:
    #1661

    Sam Rohn
    Keymaster

    the error:loadsccene() you show would be a krpano krpano question

    just checked your link on my iphone and it seems to work fine, no errors for me

    http://digiart.no/?p=791

    this direct link seems to work ok for me without errors also

    http://digiart.no/krpano/Kvalsund2/tour.html

    have you fixed it on your end ?

    sam

    Sam Rohn :: New York City
    360° Panoramic Photography :: www.samrohn.com
    Location Scout :: www.nylocations.com

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